Shc 21
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- Date Submitted: 04/15/2016 12:53 PM
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Introduction to communication in children and young people’s setting.
SCH21 (1.1) Identify different reasons why people communicate.
Different people communicate in all different ways depending on which form of communication suits you best such as verbal communication, written communication and non-verbal communication.
Some people choose verbal communication such as talking, listening and asking questions. While others use written communication i.e. letters, e-mails or non-verbal communication i.e. body language, hand gestures and visual prompts.
By using different types of communication it helps to show emotion, give information and instructions, build relationships with parents, staff and children and to get the message across of what you are trying to say.
SHC21 (1.2) Explain how effective communication affects all aspects of own work.
Communication is effective within the setting because it helps people understand their roles within the setting. It is also very effective in case of emergency and with the team work between all colleagues.
Written communication is very effective in the setting to have on paper what you have done i.e. give medicine to make other colleagues and parents aware of what has been done in order to meet the child’s needs.
SHC21 (1.3) Explain why it is important to observe an individual’s reaction when communicating with them.
It is important to observe and interpret people’s reactions as to whom you are communicating with as some people avoid eye contact or look away if they don’t agree with what you are saying.
Body language can also be a good indication of how people feel i.e. angry, upset, and happy and can show self confidence. Different cultures have different meanings of facial expressions, and gestures so you need to be aware of the different people and cultures you are communicating with.
SHC21 (2.1) Find out an individual’s communication and language needs, wishes and preferences.
The way we communicate with...
SCH21 (1.1) Identify different reasons why people communicate.
Different people communicate in all different ways depending on which form of communication suits you best such as verbal communication, written communication and non-verbal communication.
Some people choose verbal communication such as talking, listening and asking questions. While others use written communication i.e. letters, e-mails or non-verbal communication i.e. body language, hand gestures and visual prompts.
By using different types of communication it helps to show emotion, give information and instructions, build relationships with parents, staff and children and to get the message across of what you are trying to say.
SHC21 (1.2) Explain how effective communication affects all aspects of own work.
Communication is effective within the setting because it helps people understand their roles within the setting. It is also very effective in case of emergency and with the team work between all colleagues.
Written communication is very effective in the setting to have on paper what you have done i.e. give medicine to make other colleagues and parents aware of what has been done in order to meet the child’s needs.
SHC21 (1.3) Explain why it is important to observe an individual’s reaction when communicating with them.
It is important to observe and interpret people’s reactions as to whom you are communicating with as some people avoid eye contact or look away if they don’t agree with what you are saying.
Body language can also be a good indication of how people feel i.e. angry, upset, and happy and can show self confidence. Different cultures have different meanings of facial expressions, and gestures so you need to be aware of the different people and cultures you are communicating with.
SHC21 (2.1) Find out an individual’s communication and language needs, wishes and preferences.
The way we communicate with...