Executive Summary
Six Sigma is a trend which is achieving a global recognition among big industry players and has been implemented by many organizations successfully. This report gives an understanding of the Six Sigma strategy and the methods used to implement it. It shows how Six Sigma as a statistical tool helps in reducing defects in different processes of an organization helping them in achieving financial goals. Though Six Sigma has shown wide improvement in many organizations it has few drawbacks which would also be discussed in this report.
Contents
Page No.
1. Introduction 3
2. Six Sigma and its origin 4
3. Methods of Six Sigma 5
4. Advantages and Disadvantages of Six Sigma 7
5. Conclusion 8
6. References 9
7. Appendices 11
7.1 Appendix 1 11
7.2 Appendix 2 12
7.3 Appendix 3 14
7.4 Appendix 4 15
1. Introduction.
Quality is now ever increasingly playing a huge role in corporate strategy, in multinational organizations as companies try to meet customers demand more efficiently, improving in-house efficiency and cutting costs. Companies which don’t become accustomed to ever changing market place, which is becoming smaller and more aggressive with ever demanding customer expectations and increasing product complexity while maintaining brilliant quality control standards will lag behind by the companies which do. There is a no fix standard of quality, which differs from the industry sectors like manufacturing to services. Six Sigma is a quality standard adopted in many organizations to improve their bottom lines and efficiency and which this report will give a brief view about it.
2. Six Sigma and its origin.
“Six Sigma is a business strategy that seeks to identify and eliminate causes of errors or defects or failures in business processes by focusing on outputs that are critical to customers.” Snee (1999).
Bill Smith was...