Strengths | Weaknesses |
* High customer retention rates when compared to other carriers * Solid increases in new subscribers, especially smartphone users * Infrastructure investment * Verizon Communications' FiOS network | * Higher prices when compared to other players * Presence limited to primarily Americas and not a major player like a few other established telecom operators * Lack of emerging market exposure |
Opportunities | Threats |
* The company is well-positioned to capitalize on growing markets * Cost efficiency of converging telecom services * Strategic Acquisitions | * Staff Turnover might result in loss of knowledge * Federal Communications Commission Regulations * Intense Competition in the saturated US market |
Verizon Communications Inc. known as Verizon is a provider of communications services. The company provides an array of broadband, wireless, and wire lines services to business’ big and small, government, mass market, and wholesale customers. They are the leaders in the telecommunications industry as they are greatly pursued by the masses. The company’s solutions include wireless voice, data services and other valued services. Other services they provide are internet access, broadband video and data, Internet protocol network services, network access and other services. Verizon provides converged communications, information and entertainment services in the US through its fiber optic network (FIOS). Verizon offers business solutions to customers in about 150 countries across Americas, Europe, the Middle East, Africa and Asia Pacific. As a multinational corporation Verizon Wireless is very well positioned and delivers great coverage for customers to take advantage of.
Strengths
Verizon strengths are its resources and capabilities that can be use as a basis for a competitive advantage. Verizon business strategy is to archive a sustainable...