TDA 31-1.1 Explain why effective communication is important in developing positive relationships with children, young people and adults.
In order to contribute to positive relationships we will need to demonstrate and model effective communication skills in our dealing with others. This means that we should consider both how we approach others people and how we respond to them. We are more likely to communicate information to one another if we have positive relationships. Parents and other adults who come into school are more likely to give beneficial support if communication is strong and effective, this in turn benefits pupils. It is also important for pupils that we model effective communication skills. This means checking what we are saying sometimes in moments of stress or excitement, so that they understand what our expectations are in school. If we ask pupils to behave in a particular way when communicating and then forget to do so ourselves, they will find it harder to understand the boundaries of what is acceptable. Effective communication and positive relationships do not happen by chance. We should think about the way we relate to others and the messages that this sends out. In situations where communication breaks down, misunderstandings can lead to bad feeling.
Communication is about more than words. We communicate through tone of voice, gestures and especially our body language. Listening can be verbal or non-verbal. Body language is key; if a person feels that what they say is valued this will be conducive to a positive communication experience, this can be shown by nodding, leaning forward, good eye contact and facial expressions. A person needs to be shown that they have your full attention; repeat, react, question and respond to what has been said and acknowledge their thoughts and feelings.
There are many similarities between communicating with adults and with children – always maintaining eye contact and interest, responding to what...