Third Party Conflict Resolution
The scenario is a serious issue in a management perspective. Joe, not including Charles in the planning process could be detrimental to the company. Joe may have his reasons for not including Charles, but those reasons are self-serving and do not cater to the organization’s needs. His actions cause a huge communication breakdown even though it may have been unintentional, problems will arise from his decisions. Although Joe has been in a managerial position for a number of years, surrounding himself with minimally competent people appears to be a habit.
The issue is a concern for higher management and an intervention needs to take place. Management needs to make a decision on how they are going to approach this situation. Five different types of negotiation strategies exist, and they are 1) Competing with other parties, 2) Compromising with other parties, 3) Accommodating with other parites, 4) Avoiding the issues, 5) Collaborating with the other parties (Markgraf, 2012). For a quick resolution, the competing strategy is used. The compromising strategy can be effective when both parties have influence on the outcome. The accommodating style embraces cooperation from each side. Avoiding the issue results from lack of cooperation. Collaboration will treat the parties’ goals and create ways to solve the issues.
This scenario can be approached in different ways. Asking questions and stabilizing the setting is important. This intervention must have the goal to satisfy all parties. The mediator must also develop trust and keep the negotiation under control. Making the decision to help explore ideas and possibilities will benefit all involved. Choosing the method of approach is no easy task but once the decision is made, problem-solving will be attainable with commitment from each party.
Best Possible Negotiation Strategy
The best possible negotiation...