I have been reviewing your concerns about the amount of money being spent on communication within the company, as well as those from inside out. I feel this is a great concern, yet easily addressable. I think that the larger concern is that of our marketing, obtaining pertinent research information and research data. Although I see this as a current issue and a great expense, there are also a few different ways that can be addressed.
I feel that since it is the simplest and least costly to address, I shall review employee communication issues first. The first issue with employee communication within the company is fairly simple to solve, and this would be with the deployment of an Instant messaging client strictly within our network. The immediate benefit of making use of an IM client is that it allows our employees to communicate in real time. There is no delay of attempting to make a phone call and leaving a message, sending a fax or email, or physically trying to make conversation with a person in the office. The IM client would allow for fast communication, similar to that of a text message, in that it is sent and received instantly, as well as being directed to the specific person. An IM client would also allow for the transfer of documents and files of any size, so the sharing of information would be made easier and it would also eliminate the need for costly office networking suites such as Microsoft Office. Deploying a system such as this would be simple and cost effective, in that the only work needed would be downloading and installing the system on each device and the system would be free to obtain and use. There are many IM clients available such as AIM and Yahoo Messenger, but I feel that for a business purpose that MSN messenger would best fill our needs. It is both simple to use and versatile in its abilities. The only drawback to this is that there is no real way to monitor employee use of this other than to intercept messages directly, which...