Transnational IT Operations
The innovation of technologies along with world trade agreements has enable companies to globally expand and do business. Transnational IT operations are handled in more than one country. According to Wikepedia (2011), a corporation or an enterprise that manages production or delivers services in more than one country that has its management headquarters in one country, known as the home country, and operates in several other countries, known as host countries (p. 1).0 Transnational IT operations allows organizations to work in a challenging global environment. The business and IT strategy has to be clear in order to manage information technology and human resources in a global environment. This paper discusses, advantages, disadvantages, and issues related to transnational IT operations such as cultural diversity, languages, technological infrastructures, local customs, and control issues. This paper will also discuss transnational IT operations with respect to the transfer of work, quality issues, global networking, and service levels.
Advantages and Disadvantages
As an advantage migrating domestically to transnational will improve profit, decrease cost, and enhance the supply chain, increase the quality of service, regenerate operations, and creates flexibility and diversity in a global market. According to Marulanda (2010) from Transnational Operations,
while issues such as quality of work and service levels have traditionally plagued international corporations, the evolution of technologies and the experience gained from transnational operations are also vastly improving these areas and diminishing the negative view traditionally held. Transnational operations provide flexibility in many different areas, such as business operating hours, service language, and market reach among others. Because different parts of the world operate in different time zones, businesses that operate in other parts of the world can offer around...