Unit 206 Understand the role of the social care worker
Outcome 1 Understand working relationships in social care settings
1.1 The difference between a working relationship and a personal relationship is that a working relationship is different because of boundaries, professional codes of conduct, employer policies and procedures. In your working relationship you would be friendly have a different approach treat with equality you would know your role and responsibility you would not share personal information as you would with friends. Also a working relationship has no emotional attachment and is primary based around your job, where as a personal relationship has an emotional attachment due to having family and personal friends and is not work related.
1.2 In the health and social care setting there are many different working relationships. These relationships will include: colleagues, manager, other professionals such as doctors/district nurse, service users and their family and friends. For each you develop a different type of working relationship and some will be more formal than others e.g. You would not address a visiting doctor in the same manner as you would a service user and you would not address your manager in the same way as you would a colleague although you must ensure that you maintain a professional manner.
The care assistant role is to make sure that all the support we give to individuals is according to their agreed care plan; it is our role to provide the client with good quality of care. We can only do this by involving the individuals in all decision making and encouraging both their participation and feedback about the service they are given. It is our role to keep communication going in the care sector, for example, communicating with individuals about their life whenever they want to.
The role of a care home manager is to fulfil the role of a registered manager with 24 hour responsibility for managing all services. The care home...