Unit 301
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Unit 301 – Communication and professional relationships with children, young people and adults
Cross ref to Unit 305 – 1.1, 1.2, 2.1, 3.1, 3.2 a,b,c, 3.3, 4.1, 4.2, 4.3 a and b and 4.5
301/1.1
Explain why effective communication is important when developing positive relationships in your work setting.
1.2
What are the principles of building respectful, professional relationships with children, young people and adults
1.2
Unit 301 – Communication and professional relationships with
children, young people and adults
We would communicate differently with someone who had disabilities, you have to find ways to communicate to all types of people and adapt in different situations.
You will use more formal language in a formal meeting at work, however you will communicate more socially and use different language and behavior in your down time.
1.3
List different social, professional and cultural contexts that may affect relationships and the way people communicate
Language can be a barrier when communicating, with this problem we can use body language and hand gestures to help the situation.
People with different religions can communicate differently, in some religions it is not polite to look in the other person’s eye when talking.
Non spoken communication like email and texts can be misinterpreted.
Length of time that it takes us to communicate with people can affect our relationships, for instance response times to emails etc.
Unit 301 – Communication and professional relationships with
It is very important to give the young person/child an opportunity to talk, a lot of them feel they have no voice and can really lack confidence, giving them that chance will...
Cross ref to Unit 305 – 1.1, 1.2, 2.1, 3.1, 3.2 a,b,c, 3.3, 4.1, 4.2, 4.3 a and b and 4.5
301/1.1
Explain why effective communication is important when developing positive relationships in your work setting.
1.2
What are the principles of building respectful, professional relationships with children, young people and adults
1.2
Unit 301 – Communication and professional relationships with
children, young people and adults
We would communicate differently with someone who had disabilities, you have to find ways to communicate to all types of people and adapt in different situations.
You will use more formal language in a formal meeting at work, however you will communicate more socially and use different language and behavior in your down time.
1.3
List different social, professional and cultural contexts that may affect relationships and the way people communicate
Language can be a barrier when communicating, with this problem we can use body language and hand gestures to help the situation.
People with different religions can communicate differently, in some religions it is not polite to look in the other person’s eye when talking.
Non spoken communication like email and texts can be misinterpreted.
Length of time that it takes us to communicate with people can affect our relationships, for instance response times to emails etc.
Unit 301 – Communication and professional relationships with
It is very important to give the young person/child an opportunity to talk, a lot of them feel they have no voice and can really lack confidence, giving them that chance will...