(HSC 2014)
Outcome 1
1.3 Describe ways to resolve any difficulties or dilemmas about the choice of food and drink.
A resident at our care home is diabetic, so some foods are different to others as it has small sugar content. When bringing out puddings after dinner staff usually do diabetics first then everyone elses. However, the individual expressed her feelings and shared that she was fed up of having the diabetic pudding as she felt different to everyone else. Staff explained that she needed this pudding as she has diabetes but the resident didn’t care and wanted the same. So staff had a deep conversation with the resident trying to come up with an idea to make sure she was happy and suggested bringing her pudding out at the same time as everyone else so then she wouldn’t feel different. She was happy with this idea and had her pudding at the same time as others. Line manager was informed.
1.4 Describe how and when to seek additional guidance about an individual’s choice of food and drink.
When I need additional guidance on an indivudla’s choice of food and drink I speak to the other care staff, senior carers or if needs be the manager. For example, a resident has his family to bring in his favourite biscuits for mid-morning tea, however on one occasion he ran out and didn’t like any others that staff offered him. At the care home there is a large variety of biscuits but the individual only likes the ones his family bring. We did not want him missing out and being unhappy, so senior staff and manager was informed and had a meeting on how to stop this issue happening again. We suggested that we could keep emergency biscuits for him in the pantry so if he runs out again, we will have some and he won’t miss out. His family was informed and thought the idea was great.
Outcome 2
2.1 Identify the level and type of support an individual requires when eating and drinking.
I should always check the individuals care plan to establish the level of support required...