Unit 51
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- Date Submitted: 09/10/2015 03:15 PM
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BE ABLE TO OVERCOME BARRIERS TO COMMUNICATION
3.1 EXPLAIN HOW PEOPLE FROM DIFFERENT BACKGROUNDS MAY USE AND/OR INTERPRET COMMUNICATION METHODS IN DIFFERENT WAYS.
As a community we do not realise that not everyone can understand what we are trying to communicate and expect everyone to communicate the same. This not the case we have to take into consideration peoples disabilities, cultures and upbringings and age appropriateness, literacy and ICT.
There are many different cultures out there, each with their own ways of communication. Some cultures for example believe that children should be seen and not heard, so a child or young person coming into my care may not feel that they can speak out to anyone and chose to write down how they feel. Even something simple as greeting someone needs to be taken into consideration, some cultures find hand-shakes offensive, others the ok hand signal either as something as good, e.g. UK and USA or as something that offends them, e.g. Argentina and Brazil. A simple touch can also be seen differently in cultures, for example, In Asia it is considered disrespectful to touch an older person on the head, back, or shoulders. Even if the intent is to show respect or to comfort the person the act of touching these areas conveys insult. Also, for example, In Russia and Poland shaking hands is okay provided it is not done in a doorway or over a threshold. It is considered to be unlucky for both people. All hand shaking should be done before anyone gets to the door or after they have already entered the room. I need to make sure that I understand any cultural differences before any young person is admitted to the home, so that I do not offend them.
Other differences also include literacy, language and ICT, some of the young people that come into the setting unable to read and write or even find using a computer a computer, or speak English. These young people may have come from a background where there are no computers or internet....
3.1 EXPLAIN HOW PEOPLE FROM DIFFERENT BACKGROUNDS MAY USE AND/OR INTERPRET COMMUNICATION METHODS IN DIFFERENT WAYS.
As a community we do not realise that not everyone can understand what we are trying to communicate and expect everyone to communicate the same. This not the case we have to take into consideration peoples disabilities, cultures and upbringings and age appropriateness, literacy and ICT.
There are many different cultures out there, each with their own ways of communication. Some cultures for example believe that children should be seen and not heard, so a child or young person coming into my care may not feel that they can speak out to anyone and chose to write down how they feel. Even something simple as greeting someone needs to be taken into consideration, some cultures find hand-shakes offensive, others the ok hand signal either as something as good, e.g. UK and USA or as something that offends them, e.g. Argentina and Brazil. A simple touch can also be seen differently in cultures, for example, In Asia it is considered disrespectful to touch an older person on the head, back, or shoulders. Even if the intent is to show respect or to comfort the person the act of touching these areas conveys insult. Also, for example, In Russia and Poland shaking hands is okay provided it is not done in a doorway or over a threshold. It is considered to be unlucky for both people. All hand shaking should be done before anyone gets to the door or after they have already entered the room. I need to make sure that I understand any cultural differences before any young person is admitted to the home, so that I do not offend them.
Other differences also include literacy, language and ICT, some of the young people that come into the setting unable to read and write or even find using a computer a computer, or speak English. These young people may have come from a background where there are no computers or internet....