Unit 510

UNIT 510
UNDERSTAND THE FEATURES OF EFFECTIVE TEAM PERFORMANCE WITHIN A HEALTH & SOCIAL CARE SETTING

      1.1 Explain the features of effective team performance                                                                                       To understand what is needed for an effective team to perform Bruce Tuckman suggests that there are phases of team development:                                                                                                                                                 Forming – the individual roles and responsibilities are unclear and people are concerned to avoid conflict and gather information.                                                                                                                                       Storming – people begin to vie for position and power in relation to others.   Conflict arises as people open up and their ideas are challenged.                                                                                                                           Norming – A consenus is reached with roles and responsibilities assigned and accepted.   Ground rules of conduct are agreed; tolerance and respect of difference now becomes the norm.                                         Performing – The team has a shared goal and strategic direction.   Disagreements may still happen but they are resolved quickly and decisions are made without direction.                                                                     There is also a fifth phase Adjourning which is about the loss felt when moving on or leaving a team.   Syer and Connolly (1996) considered teams to be a form of an enclosed system.   They see the teams inputs, such as the structure and size of the team, transformed into service outputs over time through robust structural processes as a result of planning, problem solving and decision making.
Effective teams work together and work towards common goals and objectives.   The members of...