Unit 6 the Role of the Health and Social Care Worker

Unit 6
The role of the health and social care worker


1.1 Explain how a working relationship is different from a personal relationship

A working relationship is different from a personal relationship in many ways. In a working relationship, although you may gain a friendship, you must always remain professional, and, in a health and social care setting, put the needs of the service users first. Also, professional relationships must be kept, so although you may not necessarily get on well with a colleague you must still keep a good working relationship. If you have a disagreement with a colleague, this would have to be resolved in a calm and professional manner, not letting feelings cloud your judgement, whereas in a personal relationship feelings are the main component in the relationship not logic. Also in a professional relationship you must be conscious that people who you are working with May not have the same sense of humour, or attitude as you may have, which means that you must be mindful of this when communicating with them.

1.2 Describe different working relationships in health and social care settings.

There are many different working relationships in a health and social care setting, each relationship has a different dynamic.

Home manager
My working relationship with my manager would tend to be more formal than my relationship with other colleagues, and I must have respect for them and treat them as such. I must communicate well with my manager to keep them informed of what is happening within the home, and take direction from them. She must also remain impartial with any issues that may arise and even if there were a personal relationship outside of work must still remain professional.

Colleagues
Working relationships with colleagues tend to be less formal and more friendly, although they still must remain professional above all else, and we must put the needs of the company and the service users ahead of any relationship with...