Unit 68
1.1
Holistic assessment and planning is the key in developing personalised services. The holistic assessment process allows to talk about a wide range of domains in a person’s life, establishing a deeper understanding of their needs and issues before developing a care plan.
The holistic approaches to client care consider and incorporate all aspects of the client’s life, include the following: physiological, psychological, sociocultural and developmental factors affecting the client.
1.2
The purpose of person centred planning is to enable people to live the lives they want in their communities. It helps people work out what they want in their lives and make them feel stronger and more confident. It puts to good use the contributions made from service agencies, to ensure they are based upon what is important to that person, from their own perspective. It requires a fundamental shift of thinking from a “power over” relationship to a “power with” relationship.
1.3
6.2
An easy way to assess is to ask the service user to rate a statement on a scale of 1 to 5, where 1 is very poor, 2 poor, 3 satisfactory, 4 good, and 5 very good.
Eg:
"On a scale of 1 to 5, where...how did you find our timekeeping?"
If i have an email account I can ask the person to email me (at my webmail account or to my website.
If i have a website I could also offer a feedback from option.
My clients have dementia so i will need their carer (a relative) for the feedback.