Unit Shc 51 - Use and Develop Systems That Promote Communication
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UNIT SHC 51 - Use and Develop Systems that Promote Communication
1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role
1.2 Explain how to support effective communication within own job role
1.3 Analyse the barriers and challenges to communication within own job role
1.4 Implement a strategy to overcome communication barriers
1.5 Use different means of communication to meet different needs
3.2 Compare the effectiveness of different communications systems for partnership working
Communication plays a vital and substantial part within my job role in various ways; communicating to the service users, their circle of support which includes relatives, friends and other professionals, it also includes inter team communication and communicating with other professional bodies such as Dorset County Council and The Care Quality Commission to name a couple.
This communication also takes many forms, face to face, via the telephone, written correspondence and email. Ensuring effective communication builds strong positive relationships and promotes the well being of the service users whom I support.
Communication within the team is essential to ensuring effective consistent support for the service users, communication is required for every element of my role, communicating with the home team to ensure support is assessed, implemented and reviewed regularly, this can be through giving direction to staff, arranging training, developing written plans, holding team meetings, attending service users reviews, having professional discussions either face to face, through email or written correspondence, conducting staff supervision and staff appraisals, communicating changes to the team ensuring policies and procedures are understood, information sharing and more.
Ensuring my communication is received and understood is essential. I need to be aware of the non-verbal cues given by the person receiving the information...
1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role
1.2 Explain how to support effective communication within own job role
1.3 Analyse the barriers and challenges to communication within own job role
1.4 Implement a strategy to overcome communication barriers
1.5 Use different means of communication to meet different needs
3.2 Compare the effectiveness of different communications systems for partnership working
Communication plays a vital and substantial part within my job role in various ways; communicating to the service users, their circle of support which includes relatives, friends and other professionals, it also includes inter team communication and communicating with other professional bodies such as Dorset County Council and The Care Quality Commission to name a couple.
This communication also takes many forms, face to face, via the telephone, written correspondence and email. Ensuring effective communication builds strong positive relationships and promotes the well being of the service users whom I support.
Communication within the team is essential to ensuring effective consistent support for the service users, communication is required for every element of my role, communicating with the home team to ensure support is assessed, implemented and reviewed regularly, this can be through giving direction to staff, arranging training, developing written plans, holding team meetings, attending service users reviews, having professional discussions either face to face, through email or written correspondence, conducting staff supervision and staff appraisals, communicating changes to the team ensuring policies and procedures are understood, information sharing and more.
Ensuring my communication is received and understood is essential. I need to be aware of the non-verbal cues given by the person receiving the information...