Urgent and Unscheduled Care

I will initially address the definition and context of Urgent and Unscheduled care. It has been discussed by Norris (2008) that unscheduled care or urgent care covers unplanned or unpredictable care this ranges from patient attendance at Accident and Emergency departments, walk-in centres, or minor injuries units; urgent telephone advice sought in and out of hours; emergency hospital admissions; paramedic services; and emergency mental health or social care provision. (Norris, 2008) With regard to the scenario Susan has attended the minor injuries unit with an urgent care need. It is important that the nurse caring for Susan can provide safe, high quality, appropriately supervised and cost efficient care for her (NHS, 2009)

It will now be considered as to whether the scenario falls within the parameters. This scenario is a common occurrence within the United Kingdom and is relevant within today’s setting, the NHS state that in England, an estimated 225,000 people a year attend a minor injury unit or accident and emergency (A&E) department to seek treatment for a dog bite. (2010) consequently it is a relevant urgent and unscheduled care situation.
The above scenario allows me to analyse and address many key aspects of urgent and unscheduled care, it is important as a nurse to look at the patient as a whole (NMC, 2010). So with regard to Susan her aspect of Pain management, the wound itself, the shock of the incident and also with regard to her daughter. The social aspect must be also be considered with regard to the safety of the child and mother having contact with the dog again all of these point must be taken into hand whilst the nurse is   caring for Susan.

The role of the nurse will be Identified and evaluated with regard to Susan’s care. As previously stated it is important that the nurse caring for Susan must provide safe, high quality, appropriately supervised and cost efficient care for her (NHS, 2009). NMC Code of Conduct is crucial in the management...