Unit 001 Why communication is important in the work setting
Identify different reasons why people communicate
Communication is not only important but essential when working with children and young people to make sure everyone is able to work together to be able to create a happy environment for the children and staff. There are many different reasons why people need to communicate. Staff at times will need to give parents information about their children, for example the daily activities the children are participating in and what they have achieved that day. Parents will also need to know their progress in their learning and any incidents or accidents that may have occurred during the day at the setting. Parents will also need to use communication to give staff information about a child’s particular needs, for example if a child had an allergy to a certain food or a child needed to take certain medication for an illness while at the setting. So to gain and share information is one of the main reasons why people need to communicate. Another important factor of why people communicate is to express needs and feelings. A child will communicate to staff either by talking, crying or using facial expressions to show negative/positive feelings. The children in the setting need to use communication to express certain needs, for example if a child wanted help with putting their coat on or needed help to go to the toilet. Staff will also need to give instructions to the children so they understand what they need to do in certain situations that could arise within the setting. It could be important instructions for a fire drill; children will need to know what is required of them when an emergency situation happens. Communicating instructions between colleagues so they know what they have to do, for example leading a certain activity. The manager of the setting may want the activity to be done in a certain way, so by using communication to give and receive instructions...