Win Win
- Submitted by: rossy5
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- Category: English
- Date Submitted: 08/29/2013 02:46 AM
- Pages: 3
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D’ Undefeated
“The will to win, the desire to succeed, the urge to reach your full potential…these are the keys that will unlock the door to personal excellence”- Confucius
According to Seven habits of highly effective people, Win-Win isn't about being nice, nor is it a quick-fix technique. It is a character-based code for human interaction and collaboration.
Most of us learn to base our self-worth on comparisons and competition. We think about succeeding in terms of someone else failing that is, if I win, you lose; or if you win, I lose. Life becomes a zero-sum game. There is only so much pie to go around, and if you get a big piece, there is less for me. These things are not fair.
Win-win sees life as a cooperative arena, not a competitive one. Win-win is a frame of mind and heart that constantly seeks mutual benefit in all human interactions. Win-win means agreements or solutions that are mutually beneficial and satisfying.
One example is my personal experience with my friends at Starbucks last Sunday. I bought Venti Zebra Mocha which I usually bought but that time the taste wasn’t good. I told my friends about it on a low tone voice. I got really disappointed because I considered myself as their loyal customer. But still I’m trying to drink it because I don’t want my money get wasted then suddenly the barista approached me and asked if I would like to change my beverage on whatever I like, for free. I got shy because they noticed my reaction but I accepted their offer. When the barista serve my drink she hand me a service recovery coupon. It’s a free beverage on my next visit. I didn’t expect these things from them because on some other store, the crew will pretend that there’s nothing wrong with the food they serve. In this case, we both win because on behalf of the barista she saved a customer. And on my part, I won because I still enjoyed my drinks with my friends.
Another example is a win-lose situation, my cousin and I visit a spa. We paid...
“The will to win, the desire to succeed, the urge to reach your full potential…these are the keys that will unlock the door to personal excellence”- Confucius
According to Seven habits of highly effective people, Win-Win isn't about being nice, nor is it a quick-fix technique. It is a character-based code for human interaction and collaboration.
Most of us learn to base our self-worth on comparisons and competition. We think about succeeding in terms of someone else failing that is, if I win, you lose; or if you win, I lose. Life becomes a zero-sum game. There is only so much pie to go around, and if you get a big piece, there is less for me. These things are not fair.
Win-win sees life as a cooperative arena, not a competitive one. Win-win is a frame of mind and heart that constantly seeks mutual benefit in all human interactions. Win-win means agreements or solutions that are mutually beneficial and satisfying.
One example is my personal experience with my friends at Starbucks last Sunday. I bought Venti Zebra Mocha which I usually bought but that time the taste wasn’t good. I told my friends about it on a low tone voice. I got really disappointed because I considered myself as their loyal customer. But still I’m trying to drink it because I don’t want my money get wasted then suddenly the barista approached me and asked if I would like to change my beverage on whatever I like, for free. I got shy because they noticed my reaction but I accepted their offer. When the barista serve my drink she hand me a service recovery coupon. It’s a free beverage on my next visit. I didn’t expect these things from them because on some other store, the crew will pretend that there’s nothing wrong with the food they serve. In this case, we both win because on behalf of the barista she saved a customer. And on my part, I won because I still enjoyed my drinks with my friends.
Another example is a win-lose situation, my cousin and I visit a spa. We paid...